Return policy

You have the right to return the products you buy, free of charge and without having to let us know the reason why you want the products returned, within fourteen (14) days from the date you receive them. In this case, only the direct cost of returning the products is borne by you.

Please note that returns are only accepted if the following conditions are met:

Contact our store at our contact phone number or by email at pharmacydemostore@blastup.digital

Please make sure the packaging of the shipment is secure so as not to cause any damage during transport. We inform you that our company is not responsible in case of loss or destruction of the product during the transfer of the return.

In case of return of the products, your refund will be completed within fourteen (14) days from the date of receipt of the products. We inform you that our company does not bear any responsibility for any damage and wear of the products after their use and in no case is it obliged to replace. Only the dealership is responsible for replacement and any form of product repair. For the best service of our customers, our company undertakes the transport and collection for repair of products to and from the respective dealership. In this case the shipping costs are borne by our customers.